IBI Global encourages our Members to sign up for a Yahoo™ Messenger™ account and submit your Yahoo™ user ID for addition to our website for other Members to view and add YOU to their buddy lists (see Member Services section for Yahoo™ listing pages and submission form.  This allows IBI Global Members worldwide to remain in instant communication with each other!  We generally recommend new users set up a Yahoo™ account in the form FirstnameLastname4ibi or something similar for easy identification.
 
Yahoo™ Messenger™ can be downloaded at http://messenger.yahoo.com. If it doesn't automatically come up and start installing, it's possible you downloaded the wrong type (they have versions for every conceivable operating system and computer)... be sure you download the that's right for your computer and operating system (Windows version for PCs with Windows, Mac version for Macs, Unix version for Unix, etc.).
 
If you are still having trouble using Yahoo™, a few things to check are:
 
1) Make sure you are connected to the Internet (through your usual dial-up or broadband connection) before starting Yahoo™
 
2) Be sure you use the username and password you created for your Yahoo™ Messenger™... a common problem is folks don't tell Yahoo™ to "remember" their login info and they forget what it is
 
3) If the buddy list window pops up, and you're connected to the Internet, but it continually says "connecting" or "unable to find proxy" then you may have to customize your connection settings (found in the main window menu under File|Preferences|Connections)... you can try different connection settings to see if that brings up the window
 
4) Check to see if any error messages pop up when loading Yahoo™... if it takes an unusually long time to load... loads but has gobblty-gook instead of words inside... or seems to load for a second then disappears off your screen never to return; these indicate the install may have been bad, and you should reinstall the Yahoo™ software again.  If it continues, there may be a software conflict with another program on your system.  You can try shutting off any other running programs and continually trying to run Yahoo™, and if shutting down one of the others allows Yahoo™ to load you know it's a conflict (you can either shut off the other program permanently or if it's unimportant, uninstall it)

If these steps don't resolve the problem, refer to the Yahoo™ Messenger™ Help Pages at http://help.yahoo.com/help/us/mesg/index.html or contact an IBI Global Tech Support Representative.